Dream Journal 5/31/18 | Customer Service

I was waiting in a really long line at a McDonalds-like fast food place. There were a ton of employees behind the counter, just standing around, and the customers were all growing very frustrated. There was a giant pile of food behind the counter, but no one was putting any of it in bags, or on trays. After several other customers had walked out in a huff, it was finally my turn. The woman taking my order wouldn’t even look at me, and when I walked up, and I waited patiently for her to greet me. Or make eye contact. Anything.

Finally, I just started ordering. I asked for something like two burgers, an order of fries, two drinks, and some nuggets. The woman just stood there, staring at a wall or something, ignoring me. I repeated my order again, and she finally started putting it into the computer, with a whole lot of attitude.

I could see that she was typing it in wrong, so I corrected her, and she told me to shut up and let her do her job. I stood there, completely stunned, watching as she put my order in, completely wrong. She then told me my total, which was something like $57.92, and I told her that there was no way I was going to pay for that, because she hadn’t gotten my order right at all. She called over a manager, and told her to “deal with this bitch”, before walking away. I was starting to get angry, and I told the manager everything that had happened since I had walked through the door.

She cleared the screen, and without even blinking at anything I had just told her, she asked me for my order. I started to tell her my order again, and saw that she was putting it into the computer wrong, just like the other girl had. When I started to correct her, she told me I needed to shut up, or leave the restaurant. I started crying out of frustration, and told her that all I wanted was to get dinner for myself and my son. She just kept shaking her head, and staring at me, like I shouldn’t be there.

I begged her to please just take my order, and she finally did. I paid for my food, and stood off to the side to wait. There were no other customers, but the giant mountain of food was still behind the counter, and all of the employees were just standing around. After what felt like an hour of waiting, I flagged down a young man who was standing behind the counter, and asked him if there was any way that he could get my food for me, sinceĀ  had been waiting for a while.

He rolled his eyes, and started just piling food on my tray. Old food, hot food, drinks, fries, etc. None of it was anything that I had ordered, but I was so beyond caring, so I just accepted it and waited for him to stop piling on the food.

The manager lady came out, and started yelling at the guy, saying he shouldn’t have been up at the counter, and I tried to tell her that I had been waiting forever, and he was trying to get me my food, and she started screaming at me, and telling me I had to leave, or she was gong to call the police. I started crying again, and asked her why she was doing this to me, and how they were able to get away with acting like this.

She just laughed at me.

She turned around, and started telling someone to call the police, and I grabbed my tray, piled high with food, and ran out the door. I put the tray on the floor, ran back inside, and grabbed two fistfuls of sauce packets, before running outside again.

I remember running down the street, still holding the tray, leaving a trail of fast food behind me…

and then, I woke up.


Author: Super Jan

I'm just an introvert, trying to find where I fit in the world. Opinionated, slightly vulgar, and prone to crippling social anxiety. I am a casual gamer, retired podcaster, wannabe voice actor, newbie freelancer, Netflix binge-watcher, YouTube addict, and a mom just trying my best.

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